Energy Generators are a fully approved Champion sales, service & repair centre. Our highly trained team undertake all types of servicing and repairs on Champion generators for customers across the country.
For the majority of our customers, our service and repair offering requires getting the generator to our service centre in Aylesbury, Buckinghamshire, but for certain customers within a short distance of our base, we can send out our fully equipped support vehicle and undertake repairs or services on site.
How do you I get my generator to you for servicing?
For most customers, the generator will need to be sent and returned by courier, but if you're close enough to our base we're happy for you to drop off and collect your generator personally.
The cost of sending your generator by courier varies depending on your location and the model of generator that you're sending to us, but for most Champion generators you can expect to pay around £15 each way, so £30 in total.
Our team can help with getting your generator delivered by courier, so please call us in the first instance for the best advice.
How long does a service or repair take to complete?
Again, there are many variables when servicing or repairing generators, and we can't really give you an exact time, but we ask our customers to give us a whole working day where possible to complete a service or repair. This means that if you have booked your generator on the Wednesday of any week, you should plan to have the generator with us on the Tuesday, and it will be ready for return on the Thursday.
Some repairs may require us to order in additional parts - in this instance we would need an additional 24-48 hours to have the parts delivered from Champion.
How much does it cost to have my generator serviced?
All customers need to call our team on 0800 170 7047 for a price, or you can send an enquiry using the form on this page. We charge, on average, 20% less than most generator repair and service centres. As we are a Champion Dealer, that means we offer unbeatable value for money.
How often does my generator need to be serviced?
Champion recommend that all of their generators receive a service every 12 months or 300 hours - whichever comes soonest. Not only does this mean that your generator will run optimally and be ready when you need it, but it also ensures that your generator remains under Champion's excellent 3 year guarantee.
What does a generator service involve?
Our trained technicians will replace all plugs, filters and oil during a service. They will also test and inspect your generator, identifying any potential future problems or required repairs.