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Order Delivery

Delivering your generator is not a simple business, especially if you order one of our larger units.

All of our portable, suitcase and framed generators, and all of our pumps, will be delivered to mainland UK locations* free of charge and usually the day after you place you order. Larger generators will sometimes incur an additional charge due to their weight and the specialist offloading equipment required.

Please note: for larger units you may need to arrange for a forklift truck or similar machinery to move your generator to its required location.

All of our cabling, accessories and parts will also be delivered to mainland UK locations* free of charge if your order total is over £100.00. For orders under £100.00 we will add a delivery charge of £9.60 (incl VAT).

*The following  postcodes may incur an additional delivery charge: BT, HS, IM, IV, KW, PA, PH, ZE, TR

The Energy team is here to answer all of your questions. Please call us on (free phone) 0800 1707047 to discuss any aspect of your order or delivery.

Our Standard Free delivery service is 2-3 working days (following receipt of your order), subject to availability. This can vary on larger sets, which can take up to 5-7 working days. Please feel free to contact us before, or after ordering to check. If in doubt please call for a delivery time estimate. All deliveries are subject to availability. In the unlikely event of there being a delay we will contact you by email or telephone. Delivery is normally between 9.00 am and 6.00 pm (Monday to Friday).

Next working day delivery is available on most products (if ordered before 2pm). Please call for details.

Split Deliveries

If your order contains more than one product, there is a chance that you will receive your items as separate deliveries. For larger generators, or where orders are being delivered to non-mainland UK locations, you may incur additional delivery charges per item, and we cannot guarantee that all items will be delivered on the same day.

Energy can provide a personalised delivery service for every order. Just call our sales team on 0800 1707047 and we'll do all we can to reduce your delivery costs and make your delivery as convenient as possible.

 

For full information covering your order, please see our Terms & Conditions